Frequently Asked Questions about the twion

For whom is the twion useful? 
The twion is made for all active manual wheelchair users, who possess a good upper body stability, adequate coordination of their arm strength and a full hand-/finger functionality. These are mostly wheelchair users with paraplegia (lesion height under TH2).

For whom is the twion not suitable?
For all wheelchair users with low physical strength, unequal arm strength and limited hand and finger function. Often affected are wheelchair users with neurological dysfunctions and tetraplegia.

Does twion fit on my wheelchair or how can I check that?
The twion is suitable for almost all popular active and lightweight wheelchairs. A support that receives the twion wheels will be mounted on the wheelchair frame. Usually the manual wheelchair wheels can still be used normally.

Where can I test drive the product?
Test the twion free of charge and without obligation at your medical supplier or at home. Our field crew will be pleased to advise you on the spot. Please contact our customer service under the toll free number 0800 9096999.

Does the twion have an aid number?

The application has been submitted. We are expecting the granting of the aid number shortly.

How much does the twion weigh?  
A wheel of the lightest variant weighs incl. rechargeable battery 6kg. .

What is the maximum weight of a person who uses the twion?

The twion is designed for a maximum personal weight of 120 kg, regardless of the type of wheelchair used.

How far can I get with one battery charge?
Due to the drive technology of the twion the attainable range is highly dependent of the particular conditions of use. Indoor movement involving continuous use of motor power for starting, steering and deceleration reduces the range considerably more than steady outdoor driving. In this case, a battery charge under favourable conditions can achieve a driving distance of approximately 20 km.

How fast does the twion drive?
The twion has no defined maximum speed. Just like a manual wheelchair, the achievable speed depends on the strength of the propelling movement. The twion supports in the standard version a propelling movement up to 6 km/h [optional 10 km/h].

Do I need an insurance plate or a registration for the 10 km/h version?
No, the twion can be used according to the current legal situation with a support speed of 10 km/h without registration, insurance, license and certificate in traffic. Currently, the twion is considered as an electric bike.

Which variants of the twion are available?

  • Colour: black, white
  • Push rims: Aluminium black/matte, stainless steel
  • Tyres: Schwalbe Marathon Plus Evolution, Schwalbe Airborne, Schwalbe Ultremo

What accessories are available?
Anti-tippers, Mobility Plus Package